Work from home

Using detailed data from a major call centre in Turkey, we find that a permanent shift to fully remote work boosts recruitment and productivity without harming service quality. Not only did this increase the share of female and small-town workers, bu...

Flexible work arrangements can both attract women to the labour force and provide a gateway to outside-the-home jobs. In India, where gender norms keep women out of the labour force, home-based jobs may represent the most immediate path to increase women’s labour force participation.