Recent work by Leora Klapper
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Understanding mobile phone and internet use across the world
The World Bank’s Digital Connectivity Tracker reveals that while mobile phone and internet access are expanding rapidly across developing economies, significant inequalities persist – especially for women, low-income, and rural populations – making smartphone ownership a key determinant of digital inclusion.
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Learning to navigate a new financial technology: Evidence from Bangladesh
How do consumers learn to navigate a new financial technology? An experiment with workers from Bangladesh suggests that experience makes a difference
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Learning-by-doing: Navigating financial technologies among Bangladeshi factory workers
How automatic payments can help individuals save more and better protect themselves against consumer risks